Privacy Policy

TruthMD MedFax Privacy Policy

TruthMD, LLC is the owner of this website. We understand the importance and sensitivity of our subscriber's information and we have created this statement to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices.

  1. We will not disclose your personal information or any information you have posted on the site to any third party without your permission;
  2. We do not share any information about where, when or how you personally navigate our site with 3rd parties.
  3. We use secure technology, privacy protection controls, and restrictions on employee access in order to safeguard your personal information.
  4. We will advise you if and when changes to this policy are made.
  5. We do not share, sell, rent, or trade our subscribers’ personal information with third parties.

By clicking the "Accept" button during registration or by using this site, you give us permission to collect, use, and disclose your personal information provided by you in the manner described in this policy. Please read this policy carefully as it affects your rights and liabilities under law. If you disagree with the way we collect and process personal information collected on the Web site, we recommend that you do not use it.

Collection and Use of Information

You do not have to give us any personal information in order to browse and read the content in the public portions of our site. You must register with the site in order to subscribe to MedFax and obtain MedFax reports.

When you use our website, we will collect both personal and demographic information about you.

Personal information is information that can be used to identify you, or any other individual to whom the information may relate, personally. We do not collect personal information unless you choose to provide it to us. Some examples of personal information that we collect in some areas of our site, depending on the services you use and local law, are:

  1. Your name
  2. Your Address
  3. Your Email address
  4. Credit card information
  5. Your medical insurance provider
  6. Your medical insurance identification number

Demographic information is information that is not unique to you in the sense that it refers to selected population characteristics, such as your ZIP code or postal code, age, preferences, gender, race or ethnicity, occupation, career history, interests and favorites.

We also collect aggregate behavioral information regarding how visitors use our sites, the areas of our site that are visited, what services are accessed, and information about your computer hardware and software including your IP address, geolocation, browser and operating system type, domain names, access times and referring Web site addresses. This information is necessary for analyzing the use of resources, troubleshooting problems, preventing fraud, and improving our services.

By registering with this site, by managing your account, or expressly opting in when presented with choices, you have consented for us to use your information, subject to local law, in the following ways:

  1. to allow you to create an account;
  2. to create a profile for you based on information that you have provided to us;
  3. to store information about which MedFax reports you have ordered, and to keep copies of those reports for you in your account;
  4. to contact you about site updates, informational and service-related communications, including report updates and important security updates;
  5. to provide you additional communications, information, and promotions such as newsletters;
  6. to inform you of other services or websites available from TruthMD, LLC or its affiliates;
  7. to enable you to provide feedback, to contact us and for us to respond to you;
  8. to conduct surveys, questionnaires, promotions and contests, and to provide the results thereof such as success stories and contest winners; and
  9. to generate internal reports about the use of our site.

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us.

Disclosure of Information

We may share your Personal or Demographic Information with our affiliated companies. For example, members of affiliated insurance companies or programs may provide you with a subscription to MedFax as part of your insurance plan, and those entities may share information with MedFax to provide you with combined information and easy access to both.

In order to provide you with quality service, we may also share your Personal or Demographic Information with vendors who assist in maintaining and improving the MedFax sites or apps, or who assist us in providing related services, including
vendors who provide us with website or app technology. We may also share your Personal or Demographic Information with third party web consultants and vendors that provide services in support of the MedFax website or app.

Any improper collection or misuse of information provided on the site is a violation of the terms of use and should be reported by contacting us.

We may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating the site's terms of use.

This same policy also applies in those cases where we believe an individual may be causing injury to or interference with (either intentionally or unintentionally) the rights or property of TruthMD, LLC other site users, or anyone else that could be harmed by such activities.

We may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes deemed necessary to maintain, service, and improve our products and services and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Updating Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, amend, or delete/remove it by logging in and editing your account’s information in the "My Account" tab.

Service Providers

We may use a third party email service provider to send out emails on our behalf. This provider is prohibited from using your personally identifiable information for promotional purposes.

Cookies and IP address information

We use your IP address to help diagnose problems with our server and to administer our website. Your IP address is used to gather broad demographic information.

We use cookies for application functions, login purposes and to deliver content on our Web site that is specific to your interests, but we do not use information from cookies for any marketing purposes, nor do we make that information available to third parties.

The cookie does not track any personal information about you, provide us with any way to contact you, or extract any information from your computer.

We hope you will want the better service that cookies provide, but you may set your browser to refuse cookies. However, by doing so, you will not be able to successfully use this service.

MedFax and Relationships With Other Companies

The site may contain links to other sites. We are not responsible for the privacy practices or the content of such websites.

Each and every TruthMD, LLC employee servicing the website is obligated to abide by this privacy policy. Employees who violate our privacy policies are subject to disciplinary action, up to and including termination.

Only authorized TruthMD, LLC employees servicing the website are permitted to have access to your personal information, and such access is limited by need.

Securing information entered by visitors

We use industry-standard technology to keep your personal information and information you have entered into our site as secure as possible. We also have put in place privacy protection control systems designed to ensure that your personal data remains safe and private.

The security of your personal information is important to us. When you enter sensitive information such as private information on our registration forms, we encrypt that information using secure socket layer technology (SSL).

Changes to this Privacy Policy

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.